Privacy Policy

Last Updated: 23 January 2026

Privacy Policy

Welcome to Brewster Professional Locksmith. This Privacy Policy describes how Brewster Professional Locksmith ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, contact us, or use our locksmith services. Brewster Professional Locksmith is committed to protecting your privacy and ensuring you have a positive experience with our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Brewster Professional Locksmith collects various types of information to provide you with reliable locksmith services and to improve your experience.

Information You Provide Directly To Us:

Information We Collect Automatically:

2. How We Use Your Information

Brewster Professional Locksmith uses the collected information for various purposes, primarily to provide and improve our locksmith services: * To Provide Services: To schedule appointments, dispatch our technicians, perform the requested locksmith services (e.g., lock repair, key cutting, emergency lockout assistance), and fulfill our contractual obligations. * Communication: To contact you regarding your service request, provide updates, respond to your inquiries, and offer customer support. * Process Payments: To process payments for services rendered through secure third-party payment processors. * Improve Our Services: To analyze how our services are used, understand customer needs, and enhance our website, services, and operational efficiency. * For Security: To maintain the safety and security of our services and prevent fraud or misuse. * Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

Brewster Professional Locksmith respects your privacy and does not sell your personal information. We may share your information with third parties only in the following limited circumstances: * Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services (e.g., website hosting, analytics providers, payment processors, dispatching software, independent locksmith technicians who are part of our network and under contract). These third parties are obligated to protect your information and only use it for the purposes for which it was disclosed. * Legal Requirements: If required to do so by law, court order, or governmental request, or if we believe such action is necessary to comply with a legal obligation, protect the rights, property, or safety of Brewster Professional Locksmith, our customers, or the public. * Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. * With Your Consent: We may share your information with your explicit consent for any purpose not otherwise described in this Privacy Policy.

4. Data Protection and Security Measures

Brewster Professional Locksmith implements reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, and disclosure. These measures include: * Technical Safeguards: Encryption (SSL/TLS) for data transmission on our website, firewalls, and regular security assessments. * Administrative Safeguards: Limiting access to personal data to authorized personnel, staff training on data privacy, and internal policies and procedures. * Physical Safeguards: Secure storage of any physical records.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Third-Party Services

Brewster Professional Locksmith uses third-party services to support our operations: * Google Analytics: We use Google Analytics to collect data about website traffic and usage. This helps us understand how visitors interact with our website and improve their experience. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google's privacy practices at https://policies.google.com/privacy and opt-out of Google Analytics with the Google Analytics Opt-out Browser Add-on. * Payment Processors: When you make a payment for services, we use reputable third-party payment processors (e.g., Square, Stripe). These processors handle your payment card information directly and are responsible for its security. Brewster Professional Locksmith does not store your full payment card details on its servers.

6. Cookies and Tracking Technologies

Brewster Professional Locksmith's website uses "cookies" and similar tracking technologies to enhance your browsing experience and analyze website usage. * What are Cookies? Cookies are small data files placed on your device (computer, tablet, smartphone) when you visit a website. They help websites remember information about your visit, like your preferences, or to recognize you on subsequent visits. * How We Use Cookies: * Essential Cookies: Necessary for the website to function properly, enabling core functionality like security and accessibility. * Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously, such as pages visited and time spent on the site. This helps us improve our website's performance. * Functional Cookies: Used to remember choices you make (like language preferences) and provide enhanced, more personal features. * Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Most web browsers allow you to control cookies through their settings. For more information on how to manage cookies, you can refer to your browser's help documentation.

7. Your Rights Under US State Privacy Laws

As a US-based business, Brewster Professional Locksmith is committed to upholding applicable consumer privacy rights. Depending on your state of residence, you may have specific rights regarding your personal information under laws such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), and similar laws in Virginia, Colorado, Utah, and Connecticut. These rights may include: * Right to Know/Access: You have the right to request that Brewster Professional Locksmith disclose what personal information we collect, use, disclose, and sell (if applicable). * Right to Delete: You have the right to request the deletion of your personal information collected or maintained by us, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request the correction of inaccurate personal information that Brewster Professional Locksmith maintains about you. * Right to Opt-Out of Sale/Sharing: While Brewster Professional Locksmith does not sell your personal information, if that practice were to change, you would have the right to opt-out. You may also have the right to opt-out of the sharing of your personal information for cross-context behavioral advertising. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before processing your request.

8. Data Retention Periods

Brewster Professional Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. * Service Records: Information related to specific locksmith services performed (e.g., dates, service type, technician notes) may be retained for several years to maintain service history, warranty records, and for potential legal or insurance purposes. * Contact Information: Your contact details may be retained for ongoing communication, customer support, or for legitimate business interests. * Website Usage Data: Anonymous data collected via Google Analytics may be retained for longer periods to track website trends.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Children's Privacy

Brewster Professional Locksmith's services are not directed at individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

10. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Brewster Professional Locksmith has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

Brewster Professional Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact Brewster Professional Locksmith:

Brewster Professional Locksmith Address: 17-15 Eastview Ave, Brewster, NY 10509 Email: info@brewsternylocksmith.com